Smartphones, voice calls and VoIP: part 1 of 2

By Ken Y-N ( November 9, 2011 at 01:04) ? Filed under Mobile, Polls

Here is the second of this week?s smartphone surveys, this time it is iShare reporting on smartphones, voice calls and VoIP, where VoIP is Voice over Internet Protocol, in other words calls made computer to computer using an internet connection rather than phone to phone dialed calls. The best-known VoIP packages are probably Skype and Google Talk.

Demographics

Over the 3rd and 4th of October 2011 1,209 smartphone using members of the CLUB BBQ free email forwarding service completed a private internet-based questionnaire. 50.2% of the sample were female, 29.4% in their twenties, and 70.6% in their thirties.

As we saw from yesterday?s survey, about one in three smartphone users also have a standard mobile. However, all the questions in this survey referred to smartphone usage only.

I?m getting the itching to buy a smartphone again. I was looking at the pricing and as you can now get free wifi, and access to docomo?s official smartphone web mail sp-mode free from data package charges, it should be possible to run a smartphone for less than I currently pay for my dumb phone, namely 2,500 yen per month or so.

Research results

Q1: Are you married? (Sample size=1,209)

?	All	Male N=602	Female N=607
Married	51.4%	45.7%	57.2%
Not married, but involved	19.7%	20.6%	18.8%
Completely single	28.9%	33.7%	24.1%

45% of those in their twenties were free, whereas 61.8% in their thirties were married.

Q2: What kind of smartphone do you have? (Sample size=1,209)

?	All	Male N=602	Female N=607
iPhone	48.3%	46.2%	50.4%
Android	50.5%	52.3%	48.6%
Other	1.2%	1.5%	1.0%

Q3: About how much talk time do you use per week? (Sample size=1,209)

?	All	Male N=602	Female N=607
Less than thirty minutes	56.3%	58.3%	54.4%
Thirty minutes to one hour	20.4%	19.6%	21.3%
One to two hours	12.1%	11.5%	12.7%
Two to four hours	6.0%	5.8%	6.3%
Four to six hours	2.6%	2.3%	2.8%
Six to eight hours	1.0%	1.3%	0.7%
Eight to ten hours	0.4%	0.5%	0.3%
Ten hours or more	1.2%	0.7%	1.6%

Q4: About how much is your monthly phone bill, including voice calls, data packets, etc? (Sample size=1,209)

?	All	Male N=602	Female N=607
Less than 5,000 yen	12.6%	13.8%	11.4%
5,000 to 5,999 yen	17.6%	18.8%	16.5%
6,000 to 6,999 yen	17.6%	18.1%	17.1%
7,000 to 7,999 yen	20.4%	17.6%	23.2%
8,000 to 8,999 yen	11.8%	10.8%	12.9%
9,000 to 9,999 yen	9.1%	9.3%	8.9%
10,000 to 10,999 yen	5.7%	5.6%	5.8%
11,000 to 11,999 yen	1.7%	1.7%	1.6%
12,000 to 14,999 yen	1.9%	2.3%	1.5%
15,000 to 19,999 yen	0.8%	1.2%	0.5%
20,000 to 24,999 yen	0.2%	0.3%	0.0%
25,000 to 29,999 yen	0.2%	0.2%	0.3%
30,000 yen or more	0.3%	0.3%	0.3%

Q5: In an average month, about how many people do you talk to on the phone? (Sample size=1,209)

?	All	Male N=602	Female N=607
One person	9.2%	10.3%	8.1%
Two or three people	46.6%	42.2%	50.9%
Four or five people	28.4%	29.7%	27.0%
Six or seven people	7.6%	7.6%	7.6%
Eight or nine people	2.2%	2.7%	1.8%
Ten or more people	6.0%	7.5%	4.6%

Q6: When do you most often want to make phone calls? (Sample size=1,209)

?	All	Male N=602	Female N=607
7 pm to 8 pm	11.7%	13.5%	9.9%
8 pm to 9 pm	16.3%	17.9%	14.7%
9 pm to 10 pm	18.8%	17.8%	19.8%
10 pm to 11 pm	15.4%	13.3%	17.5%
11 pm to midnight	8.2%	9.3%	7.1%
Midnight to 1 am	2.1%	2.5%	1.6%
1 am to 2 am	0.8%	0.8%	0.8%
2 am to 3 am	0.3%	0.5%	0.2%
3 am to 4 am	0.4%	0.5%	0.3%
4 am to 7 am	0.8%	0.5%	1.2%
7 am to 10 am	1.2%	1.3%	1.2%
10 am to 1 pm	5.7%	3.8%	7.6%
1 pm to 4 pm	7.4%	7.5%	7.4%
4 pm to 7 pm	10.8%	10.8%	10.9%

Q7: Have you ever had a phone call longer than 10 minutes on your smartphone? (Sample size=1,209)

?	All	Male N=602	Female N=607
Yes (to SQs)	55.0%	49.2%	60.8%
No	45.0%	50.8%	39.2%

Q7SQ1: With whom have you had a phone call longer than 10 minutes on your smartphone? (Sample size=665, multiple answer)

?	All	Male N=296	Female N=369
Friend of the same sex	51.1%	51.0%	51.2%
Partner, spouse	47.5%	52.7%	43.4%
Family that I don?t live with (excluding spouse)	30.7%	15.9%	42.5%
Friend of the opposite sex	18.6%	22.3%	15.7%
Family that I do live with (excluding spouse)	5.9%	6.8%	5.1%
Other	0.9%	1.4%	0.5%

Q7SQ2: Within the last three months, how long was the longest phone call you have had? (Sample size=665)

?	All	Male N=296	Female N=369
Ten to thirty minutes	25.4%	30.7%	21.1%
Thirty minutes to one hour	31.9%	30.1%	33.3%
One to one and a half hours	20.6%	20.9%	20.3%
One and a half to two hours	9.6%	9.1%	10.0%
Two to two and a half hours	5.3%	4.7%	5.7%
Two and a half to three hours	1.5%	0.7%	2.2%
More than three hours	5.7%	3.7%	7.3%

Read more on: club bbq,ishare,smartphone

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