Sales and ecommerce??
Excerpt??While ?version one? Web tools were used primarily as a way for companies to be more productive and actually shield themselves from customer conversations, today?s online customer service and sales tools are built with the customer?s social behavior in mind.
Below are five tools that allow you to provide high-tech customer service and sales support while maintaining a high-touch level of engagement:
Read full article and information on each of the 5 tools?..via http://www.allbusiness.com/online-customer-service-tools/16657234-1.html?From All Business
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Source: http://bjconquest.com/2011/08/31/online-customer-service-tools/
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